HRS Triage
Turn reported phishing into decided, contained cases, with an analyst-grade workflow.
Get started
- How a reported email becomes a caseWhat happens between an employee pressing Report and a scored case appearing in your queue.
- Choose your time zoneSee every time in HRS Triage, and in reports and downloads, in your own time zone, automatically or by choice.
- Stay on top of it with notificationsThe bell, email and browser push: what you're told about, and how to choose.
- Ask HRS AIAsk about your queue and cases in plain language, and have it prepare actions you confirm with one click.
- Contact HRS supportSend a request about any HRS product, follow the conversation, and know what to expect.
How-to guides
Nothing public here yet.
Concepts
- Turn on two-factor sign-inProtect a password account with an authenticator app code, and keep recovery codes for a lost phone.
- Sessions and idle sign-outHow long you stay signed in, what the inactivity warning means, and how admins set the policy.
- How customer data is handledWhat HRS Triage stores, who can read message content, and exactly what leaves the platform.
- Check system statusLive health of every part of HRS Triage, with 14 days of history.
Reference
Nothing public here yet.
Troubleshooting
Nothing public here yet.